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Frequently Asked Questions
Discover everything about how our smart maps work. From battery life to location tracking, you'll find quick answers to your questions about SpotTracker tracking maps here.
Does the card support both iOS and Android?
Yes, the SpotTracker map works with the iOS "Find My" app and compatible Android apps, making it easy to track devices on both platforms.
How do I charge the card?
The card has been updated with a USB-C port and is rechargeable via cable or wirelessly: one full charge provides weeks of autonomy without battery changes.
What happens if I leave my card out of reach?
As soon as the map leaves Bluetooth range, you'll automatically receive a notification on your phone. The last known location remains visible in the app.
Can you make the map beep to find something?
Yes, within a range of approximately 90 meters you can play a sound on the map via the "Find My" app to help you find things quickly.
Is the card waterproof?
Yes, the card has an IP68 rating and is completely resistant to dust and water — ideal for everyday use, even in rain or mud.
