Protecting your privacy – Our commitment

About Our Privacy Policy

At SpotTracker, we process your data solely to improve our services. We handle this information carefully and with respect for privacy, and we never use your data for commercial purposes or share it with third parties, unless those parties are mentioned in this privacy policy.

This privacy policy applies to the use of the website and the services offered through it by SpotTracker. The effective date of these terms is 05/08/2025; publishing a new version invalidates all previous versions. In this privacy policy, we explain what data we collect, how it is used, and with whom and under what conditions it may be shared.

For transparency, we also explain how we store your data, how we protect it from misuse by third parties, and what rights you have regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy officer. Contact details are provided at the end of this privacy policy.

The data we process from our customers includes:

• Name
• Email address
• Postal code
• Phone number
• Order details

About Data Processing

Below you can read about:

• How we process your data.
• Where we store it.
• Which security measures we use and who has access to the data.

Email and Mailing Lists

Klaviyo

Our website uses Klaviyo for email marketing, confirmation emails, and newsletters. Klaviyo uses your data solely to provide these services and will never use it for its own purposes. You can unsubscribe at any time via the link at the bottom of each email.

Outlook

We use Microsoft Outlook for business email communication. This service is securely protected and complies with applicable privacy regulations. All our email communication is treated as confidential.

Payment Processors

For payments, we use Mollie. Mollie processes your name, address, city, and payment details and follows strict security measures. Your data is not stored longer than legally allowed and is not shared with third parties.

General Purpose of Data Processing

We use your data solely to improve our services and process orders. Your data will not be shared or used for marketing purposes without your consent.

Automatically Collected Data

When visiting our website, data such as browser information, operating system, and IP address is collected. This data is necessary for the functioning of our website and is not considered personal data.

Cooperation with Tax and Legal Investigations

We may be required to share data with authorities in the case of tax or legal investigations. In such cases, we will always act within the law to the extent possible.

Data Retention Periods

We keep your data as long as you are a customer with us. After termination, we only retain data required by law for administrative purposes. All other data is deleted.

Your Rights

Under the GDPR, you have the right to access, correct, delete, object to, and request the portability of your personal data. Contact us at support@spot-tracker.com to exercise these rights. You will receive a response within 30 days.

Right of Access

You have the right to know which personal data we process about you. Request this easily via our email address.

Right to Rectification

You can always have incorrect data corrected. Send a request via email for this purpose.

Right to Restrict Processing

You can ask us to temporarily stop processing your data if you object or do not want your data used temporarily.

Right to Data Portability

You may request that we transfer your data to you or another party. You can submit this request by email.

Right to Object and Other Rights

You may object to the processing of your data. We will then temporarily stop processing until the objection is addressed. You also have the right not to be subject to automated decision-making or profiling.

Google Analytics

We use Google Analytics to analyze website usage. Google may be legally required to share this data. We have taken measures to protect your privacy, such as anonymizing IP addresses.

Google Ads

We use Google Ads to display targeted advertisements. This is based on your browsing behavior collected via cookies. These data are shared with Google, but only within the limits of the law.

Third-Party Cookies

Our website uses third-party cookies to improve the user experience. These cookies are only used with your consent and are listed in our cookie policy.

Changes to the Privacy Policy

We reserve the right to update this privacy policy. Significant changes will be communicated via email. Please check this page regularly for the latest version.